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Environmental Performance: Getting the Most Out of Your EMS
The following article is published in New England's Environment Journal August/September 2000

For those organizations that are developing an ISO 14001 Environmental Management System (EMS) only to satisfy a customer requirement, a significant opportunity may be lost. Just as investors seek to maximize their return, or auto enthusiasts seek to tune their sports cars, organizations who have an EMS should anticipate improvement in the performance of their effort to manage environmental issues. Ultimately, this improvement will continue to drive your system years after you have met a customer deadline for having a system in place.

Environmental performance can mean different things to different people. Let us assume that there are metrics in place that define this performance in terms of items that can be measured, graphed and clearly illustrated. Some common examples are:

  • Reduction in the quantity of resources used to produce a unit of product.
  • Closure of environmental audit findings.
  • Decrease in the amount of waste (hazardous or non-hazardous) produced.
  • Improved awareness in your organization of your EMS.
  • Reduction in the amount of issues found during routine inspections.
  • On-time filing for permits and routine reports.

In order to maximize performance of your EMS, emphasis should be placed in this area during the design phase of the system. The key to success in improving an ISO 14001 EMS begins with the determination of the environmental aspects and impacts of your processes, goods and services. If the environmental impacts of the aspects are rated in such a manner as to clearly indicate which are the most significant, then you will have a well defined place to begin.

The next step calls for determining which of those listed targets are feasible to improve. The ISO team can then brainstorm to determine which objectives are viable to pursue, and develop the necessary timelines and collect the data required to establish a real target around that objective. The environmental management program should be designed to reflect how your organization manages projects and tracks improvement. If your company practices Total Quality Management, then the same principles should apply to improvements in your EMS.

Another important consideration is communicating the success of your objectives and targets throughout the organization. Communication not only fosters awareness of the EMS, but also gains support and on occasion the insight and ideas of your organizations personnel.

Over the long run, the success of your EMS will ultimately hinge upon a combination of factors. Certainly, continued management commitment to the system is key. In order for management to continue supporting the EMS, a measurable improvement in performance should be linked to the overall business goals. The true measure of success of an EMS is not in receiving registration of your system by a third party auditor but rather in clearly showing improvement in a variety of areas over time. Ultimately, good auditors will look for tangible improvements resulting from the system you have put in place.

 

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